Hayes At Home
Hayes At Home

Privacy Policy

 

1. Introduction

We at "Hayes At Home" respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services, website, or any related platforms.

2. Information We Collect

We may collect the following types of personal information:

a. Personal Information

  • Name
     
  • Email address
     
  • Phone number
     
  • Billing address
     
  • Event details (e.g., date, location, guest count)
     
  • Dietary preferences or allergies
     

b. Payment Information

  • We may collect billing details to process payments securely via trusted third-party processors (e.g., Stripe, PayPal). We do not store full credit card information.
     

c. Website & Usage Data

  • IP address, browser type, pages visited, and time spent on site
     
  • Cookies and similar technologies (see Section 7)
     

3. How We Use Your Information

We use your personal data to:

  • Fulfill and manage bookings for meal preps, classes, and events
     
  • Communicate with you about orders, scheduling, or promotions
     
  • Send service updates, confirmations, or changes
     
  • Process payments and send receipts
     
  • Improve our website and services
     
  • Comply with legal obligations
     

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers (e.g., payment processors, delivery couriers, booking platforms)
     
  • Event partners (e.g., venues or vendors, only with your consent)
     
  • Legal authorities, if required by law or to protect our rights
     

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax or legal reporting).

6. Your Rights

You have the right to:

  • Request access to your personal information
     
  • Request correction or deletion of your data
     
  • Withdraw consent for marketing communications
     
  • File a complaint with your data protection authority
     

To exercise these rights, email us at william@hayesathome.com

7. Cookies & Tracking Technologies

We may use cookies or similar tools for functionality and analytics. You can manage cookie preferences in your browser settings. Disabling cookies may affect website performance.

8. Data Security

We take reasonable measures to protect your personal data through secure servers, encryption, and access controls. While we strive for full security, no online platform is 100% secure.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect data from children without parental consent.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website with the updated effective date.

11. Contact Us

If you have questions or requests about this Privacy Policy, contact us at:


Email:william@hayesathome.com

Phone :9153214707

Office Address : 2950 N loop W unit 500, Houston TX 77092  


Copyright © 2025 Hayes At Home - All Rights Reserved.

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